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韓語客服 Korean Customer Service Advisor
琺菲琦（上海）電子商務有限公司職位亮點：15k 月薪左右 *13個月 + 年終獎 + 股票
發布時間：10天前
The Role：
Reporting to the Customer Service Supervisor , you will have the opportunity to gain excellent hands-on experience in a fast-paced fashion e-commerce environment , which wibroaden as the team grows.
Responsibility:
Your responsibilities include and are not limited to the following:
● Ensur'ng the hiohest evels of customer service are delivered to both our consumers and partners at all times and via every communication channe
● Respond to customer enquiries via several channels (WeChat, Email and Telephone)
● Provide information regarding products/services and other related enquiries
● Be the face of Farfetch to our customers and partners alike
● Working hour: 08:00-17:00 Monday to Friday
● Other tasks assigned by supervisor
Who You Are:
● Korean nativ sneaker idea lv with minmum of 2+ vears experience in customer service preferablv in a uxury fashion reta
hospitalitvore-commerce
environment
● Excellent verbal and written communication skills in English, Korean and Mandarin
● Ability to work under pressure in a fast-paced environment
● Confident and articulate
● Good understanding of fashion/fashion brands
● Proficient user of lT systems, both customer service specific and windows packages
● Ability to exceed customer expectations
● Excellent listening skills
● Hardworking and passionate
Farfetch有限公司是全球知名的奢侈品時尚技術平臺。出于對時尚的熱愛，José Neves于2007年創辦了Farfetch，并于2008年正式在倫敦上線。Farfetch最初的定位是全球性奢侈品和精品時尚購物網站，如今，Farfetch的用戶來自190個國家，所銷售的產品來自50個國家、2900多家潮流的奢侈品買手店和品牌。通過這個聚合型的平臺，為消費者提供極為豐富的奢侈品選品，以及優質的服務，為消費者營造獨特的購物體驗。Farfetch 亦將通過“未來商店”、Farfetch Black &White 解決方案、Browns，Stadium Goods以及Curiosity China幾大業務部門，繼續加大創新投資，開發關鍵技術和解決方案，為全球奢侈品行業提供服務。
相似職位
-
琺菲琦（上海）電子商務有限公司 - 規模：150-500人
- 領域：奢侈品電子商務平臺
- 官網： https://www.farfetch.cn/
- 公司地址：上海市靜安區城區新閘路669號
- 工作地址：上海市靜安區城區新閘路669號
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